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We were kept waiting for about 15 mins after we clear custom, and there was no one holding my name placard. I have to call the contact centre and the response was immediate. The person on the phone immediately activated the driver who had to use the restroom, and assured us that the driver is on the way to fetch us at the allocated meeting point. This is my first time using the service and I would have to say a 100% reliable and immediate service recovery from the contact centre. On my transfer from the hotel to airport, the driver was already waiting for us. Many thanks for the reliability and I will use the transfer service again.
I have used the transfer service from BKK to Down town. Always on time. Good cars and good drivers.
I have used this service several times. They have always been on time and have good cars and good drivers
Staff very helpful and professional when I booked a taxi to collect my daughter at Bangkok airport after her flight got in at 6 a.m. to take her to Bridge on the River Kwai. Found their service very reassuring given it was my 18 year old daughter’s first time travelling abroad alone.
Wouldn’t hesitate to use them again. Many thanks Bangkok Airport Transfer!
The service is excellent.
The vehicle is very clean, driver is very professional n polite.
The driver is always on time waiting for us, if not earlier.
Keep up the good work.
Highly recommended transport service.
We used this service to pick us up at BKK (at 11:30 at night). Not only were they there waiting for us, the driver was very professional and extremely nice. We liked the service so much that we contacted them when it was time to leave Bangkok to arrange transportation back to the airport (at 4:00 a.m). Again, the driver was early, efficient, and very nice. The prices were reasonable and we would highly recommend Bangkok Airport Transfer.
If you are after an impeccable ‘all round service’ I can highly recommend Bangkokairport-transfer A
flawless package of professionalism, friendliness, quality vehicles and completive rates, made this
company a pleasure to deal with – A fantastic service that perfectly completed my evening. Many,
Great tour and we had a fantastic tour guide who made it feel as though we were living in
Bangkok…very detailed and would definitely recommend.
We arrived at Bangkok Airport at 11:30pm, and when we saw the crowd we were really pleased that we had booked a car to take us to the hotel. Driver waited us at the meeting point and drove to hotel safely. Thank you.
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Very reliable and good service by Bangkok airport transfer. We booked 4 separate days of executive van transfer and every single day we were picked up by the driver right on time (very punctual, we never had to wait)…. Also Khun Tony one of our driver to Wat Bang Phra speaks good English and helped us translate to the Temple’s monk… Service enquiries are also very prompt… We needed to change the schedule on our last day departure to the airport… and we just needed to send an email and in no time, we got the reconfirmation.. on top of this, all the Vans are clean and well maintained.
Price wise are pretty reasonable when you compare to the hotel own transfer service….
Will definitely make use of their transfer service again… Highly recommended for family or group travels…